Agenda-at-a-Glance
Day One: Monday, May 10, 2010 |
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| 7:00 | Registration and Continental Breakfast | |
| 8:00 | Keynote Address: Setting New Priorities: The Five Core Principles of the Obama Performance Management System |
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| 9:00 | Performance Information: Using Performance Goals and Measures to Set Priorities, Monitor Progress and Diagnose Problems |
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| 10:00 | Exhibit Hall and Refreshments | |
| Track A: Performance for Emerging Leaders: Measuring and Managing for Results |
Track B: Performance for the Experienced Manager: Going Beyond Metrics |
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| 10:30 | Clarifying the Strategy, Vision and Mission of Your Program |
Developing a Usable Set of Performance Metrics to Evaluate Program Performance |
| 12:00 | Lunch Break | |
| 1:00 | Identifying and Engaging Stakeholders in the Performance Management Process |
Integrating Performance Measures with Your Programs Budget |
| 2:00 | Analyzing the Strengths, Weaknesses, Opportunities and Threats Facing Your Program |
Achieving and Maintaining Data Integrity |
| 3:00 | Exhibit Hall and Refreshments | |
| 3:30 | Creating Outcome-Based Performance Metrics |
Predictive Analytics: Getting More from Your Data |
| 4:30 | Networking Reception |
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Day Two: Tuesday, May 11, 2010 |
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| 7:00 | Registration and Continental Breakfast | ||
| 8:00 | Keynote Address: Where Transparency Meets Engagement: Using Measurement and Accountability to Develop a Motivated Workforce |
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| Track C: Program Performance | Track D: People Performance | Ask the Expert | |
| 9:00 | Linking Agency Strategic Goals and Measurements to Units, Programs and Individuals |
Assessing Workforce Competencies, Skill Gaps and Meeting Future Requirements |
Show Me The Measures: Is Your Agency Developing the Most Relevant and Meaningful Performance Measures? |
| 10:00 | Exhibit Hall and Refreshments | ||
| 10:30 | Using Program Evaluation to Create Real Improvement in Federal Programs |
Improving Engagement through Strategic Onboarding |
Performance Reporting: How does my Program Apply Key Performance Management Principles and Practices? |
| 12:00 | Lunch Break | ||
| Track E: Budget Management | Track F: Citizen Transparency | Ask the Expert | |
| 1:00 | Learn How to Plan, Track and Analyze Your Program’s Budget |
Engaging the Public, Congress and the Workforce in Your Performance Management System |
Performance-Based Budgeting: How Does My Agency Develop the Framework for Tying Budget Requests to Performance? |
| 2:00 | Using Performance-Based Reporting to Integrate Cost and Performance |
Integrating Performance Measures and Community Indicators to Enhance Governance, Citizen Engagement and Results |
Employee Engagement: How Do I Motivate and Cultivate Leaders within my Agency? |
| 3:00 | Exhibit Hall and Refreshments | ||
| 3:30 | Increase Performance Management with Driver-Based Budgeting |
Developing Your Agency's Vision for Transparency and Open Government |
Workforce Analytics: How Do I Ensure that My Workforce is Prepared for Future Responsibilities |
| 4:30 | Day Two Adjourns | ||
Post-Conference Workshops: Wednesday, May 12, 2010 |
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| 8:00 | Workshop Registration and Continental Breakfast |
| 8:30 | Workshop A: Strategic Planning in Government |
| 12:00 | Lunch Break |
| 1:00 | Workshop B: Program Evaluation in Government |
| 4:00 | Workshops Adjourn |
Session Details
Day One: Monday, May 10, 2010
7:00 Registration and Continental Breakfast
8:00 Keynote Address: Setting New Priorities: The Five Core Principles of the Obama Performance Management System
In late October, the new Chief Performance Officer Jeffrey Zients testified before the Congressional Budget Committee on OMB's emerging recommendations and priorities for improving government performance. Join us for this keynote address where we will explain OMB's priorities and discuss how to move these strategies down to the tactical level.
“We can no longer afford to sustain the old ways when we know there are new and more efficient ways to getting the job done,” said President Barack Obama. The theme of change has moved beyond the campaign to become the central motif of Obama’s presidency. One of the biggest changes Obama has promised to make is a fundamental reconfiguration of former President George W. Bush’s Management Agenda. Obama has pledged to eliminate ideological performance goals and replace them with goals Americans care about and that are based on congressional intent and feedback from those served by government programs. Although few would disagree with the reasoning, it is unclear how we will reach this goal. This Keynote will offer insights into Obama’s Management Agenda and what government managers and employees should expect moving forward.
Jon Desenberg, Senior Policy Director, The Performance Institute
9:00 Performance Information: Using Performance Goals and Measures to Set Priorities, Monitor Progress and Diagnose Problems
A major complaint in many government agencies is information overload. How do you make sense out of all the data coming in and then use it to make a difference? In the past, too much emphasis has been placed on producing performance information to comply with a checklist of requirements instead of using it to drive change. This must change. Government managers and employees at all levels must use performance goals and measures to set priorities, monitor progress and diagnose problems. They must learn from practices that work and those that do not. During this session you will learn how to use goals and measures to motivate your workforce and show program results.
10:00 Exhibit Hall and Refreshments
10:30 Choose From Track A or B
Track A: Performance for Emerging Leaders: Measuring and Managing for Results
Clarifying the Strategy, Vision and Mission of Your Program
• Identify the products and services that your organization provides and your internal and external customers
• Create a future-focused vision statement to set the direction for what you prioritize and accomplish
• Define the fundamental reason for your organizations or programs existence
Track B: Performance for the Experienced Manager: Going Beyond Metrics
Developing a Usable Set of Performance Metrics to Evaluate Program Performance
• Develop meaningful indicators that assess progress toward the accomplishment of your goals and objectives
• Create performance metrics that provide meaningful information from available and reliable data
• Clarify the purpose of the evaluation and develop the key questions to be used throughout the process
12:00 Lunch Break
1:00 Track A: Performance for Emerging Leaders: Measuring and Managing for Results
Identifying and Engaging Stakeholders in the Performance Management Process
• Develop a comprehensive understanding of who your stakeholders are, what they care about and how they relate to the initiative you are launching
• Educate stakeholders about the organization and program benefits of strategic planning
• Understand why you should measure performance in your agency and how to communicate the information to new leadership
Track B: Performance for the Experienced Manager: Going Beyond Metrics
Integrating Performance Measures with Your Programs Budget
• Provide justification for your agency’s budget request by de¬tailing the expected results of an activity
• Show how an increase or decrease in funding for a specific initiative could impact your agency’s performance indicators
• Determine which budget accounts require performance indicators and which do not
2:00 Track A: Performance for Emerging Leaders: Measuring and Managing for Results
Analyzing the Strengths, Weaknesses, Opportunities and Threats Facing Your Program
• Develop results-oriented strategies to achieve departmental and program outcomes
• Identify and analyze internal and external trends likely to have a significant impact on your organization
• Capitalize on your programs strengths and overcome your weaknesses
Track B: Performance for the Experienced Manager: Going Beyond Metrics
Achieving and Maintaining Data Integrity
• Ensure that your data accurately reflects what you are supposed to be measuring
• Use financial performance information to make performance-based management decisions
• Ensure that responsible fiscal management is a priority in your strategic plan
3:00 Exhibit Hall and Refreshments
3:30 Track A: Performance for Emerging Leaders: Measuring and Managing for Results
Creating Outcome-Based Performance Metrics
• Develop end outcomes grounded in mission and statute and that assess progress toward strategic goals
• Measure only the things you can count rather than things that are strategically important
• Use the SMART framework to develop effective outcome measures
Track B: Performance for the Experienced Manager: Going Beyond Metrics
Predictive Analytics: Getting More from Your Data
• Ensure that the actions you take today directly align your organization’s goals
• Use predictive analytics to analyze your data: combine information on past circumstances, present events and project future actions
• Use the insight from your data to direct, optimize and automate your decision making
4:30 Networking Reception
Immediately following the conclusion of day one of the Government Performance Summit, attendees and presenters are invited to attend the complimentary cocktail reception. The reception will provide attendees with the opportunity to develop new contacts throughout the federal government and private sector, facilitating long-term relationships for the sharing of innovative ideas.
6:00 Day One Adjourns
Day Two: Tuesday, May 11, 2010
7:00 Registration and Continental Breakfast
8:00 Keynote Address: Where Transparency Meets Engagement: Using Measurement and Accountability to Develop a Motivated Workforce
The most important resource for any organization is its people. Even well-planned initiatives can fail if not for the dedication of those responsible for implementation and execution. While vital to success, managing and motivating people remains one of the most difficult tasks for even the most experienced of leaders. Managers can achieve goals by effectively communicating strategy and managing results through measures, but a cultural shift from measuring and rewarding effort to results challenges all involved. In this keynote address, we help you gain buy-in from managers and staff on how connecting performance management and employee engagement can build a motivated workforce and create a more effective government.
9:00 Choose From Track C, D or Ask the Expert
Track C: Program Performance
Linking Agency Strategic Goals and Measurements to Units, Programs and Individuals
• Discover why traditional strategic planning processes often fall short of delivering results
• Identify the characteristics and requirements of successful strategic plans, planning processes and implementation
• Create performance measures that cascade down to specific programs and goals
Track D: People Performance
Assessing Workforce Competencies, Skill Gaps and Meeting Future Requirements
• Identify competency gaps that need to be closed to meet strategic agency objectives
• Manage employees’ competencies by understanding and differentiating what your agency needs strategically, operationally and tactically
• Acquire, retain and transfer employee competencies
Ask the Expert Session
Show Me The Measures: Is Your Agency Developing the Most Relevant and Meaningful Performance Measures?
10:00 Exhibit Hall and Refreshments
10:30 Track C: Program Performance
Using Program Evaluation to Create Real Improvement in Federal Programs
• Learn how to develop and perform high-priority evaluation activities
• Use data and evaluation to drive continuous improvement in program policy and practice
• Determine the causal effects of your programs and how they correlate to funding requests
Track D: People Performance
Improving Engagement through Strategic Onboarding
• Effectively integrate new employees by showing them how their jobs contribute to your organization's mission
• Provide leadership development and mentoring from senior leaders to foster growth
• Identify process phases and key activities your employees will encounter throughout their employment cycle
Ask the Expert Session
Performance Reporting: How does my Program Apply Key Performance Management Principles and Practices?
12:00 Lunch Break
1:00 Chose From Track E, F or Ask the Expert
Track E: Budget Management
Learn How to Plan, Track and Analyze Your Program’s Budget
• Develop financial indicators to better track and monitor programmatic spending
• Translate programmatic spending into measurable results
• Develop strategies to leverage lean dollars to achieve program goals
Track F: Citizen Transparency
Engaging the Public, Congress and the Workforce in Your Performance Management System
• Promote your program to all stakeholders to stimulate idea flow and involvement of broader groups
• Create opportunities for innovation by engaging the public and sharing performance data
• Utilize stakeholder involvement to find and share best practices to improve the performance of your program
Ask the Expert Session
Performance-Based Budgeting: How Does My Agency Develop the Framework for Tying Budget Requests to Performance?
2:00 Track E: Budget Management
Using Performance-Based Reporting to Integrate Cost and Performance
• Develop practical uses of private-sector alternatives to accounting methods
• Provide a structured way of combining all management and operations improvement initiatives
• Link performance to specific line-item costs, not just overall program costs
Track F: Citizen Transparency
Integrating Performance Measures and Community Indicators to Enhance Governance, Citizen Engagement and Results
• Determine program effectiveness using outcomes, outputs and societal value measurements
• Increase accountability, collaboration and transparency of all program aspects
• Integrate community indicators and performance measures to engage citizens
Ask the Expert Session
Employee Engagement: How Do I Motivate and Cultivate Leaders within my Agency?
3:00 Exhibit Hall and Refreshments
3:30 Track E: Budget Management
Increase Performance Management with Driver-Based Budgeting
• Adjust priorities and resource utilization to support mission achievement
• Create budget requests that incorporate the outputs and outcomes expected from the funding
• Reduce costs, optimize spending and improve process efficiency
Track F: Citizen Transparency
Developing Your Agency's Vision for Transparency and Open Government
• Harness new technologies to make your performance information available to the public
• Solicit public input on how your agency or program can show tangible community results
• Use innovative tools and systems to collaborate across all levels of government, as well as nonprofit organizations, and the private sector
Ask the Expert Session
Workforce Analytics: How Do I Ensure that My Workforce is Prepared for Future Responsibilities?
4:30 Day Two Adjourns
Post-Conference Workshops: Wednesday, May 12, 2010
Banner across workshops: Post-Conference Workshops are practical, supplementary application sessions that incorporate and review tools, techniques and methods presented during the Government Performance Summit. Participants will obtain a further understanding of how to use newly-acquired tools and cutting-edge strategies. Through group exercises and scenario-based learning, you will walk away with the expertise needed for immediate and practical application. Enrollment space is limited, so register early to reserve your seat.
8:00 Workshop Registration and Continental Breakfast
8:30 Workshop A: Strategic Planning in Government
The quality of an agency’s strategic plan sets the course for its performance management efforts from that point on. Implementing a strong strategic plan that clearly defines the mission and goals of your organization is the first step to improving performance. By aligning your organization’s performance goals with your strategic plan, you will be able to validate your program’s existence to all stakeholders and ensure tangible results for your agency.
By the end of this workshop attendees will be able to:
• Discover why traditional strategic planning processes often fall short of delivering results
• Identify the characteristics and requirements of successful strategic plans, planning processes and implementation
• Clearly communicate agency priorities and goals to all stakeholders
• Develop results-oriented strategies to achieve departmental outcomes
• Appoint initiative owners to keep strategic initiatives on track
12:00 Lunch Break
1:00 Workshop B: Program Evaluation in Government
The new administration has made it clear that all departments and agencies of the federal government will be held accountable for their performance. President Obama has promised to eliminate poor performing programs and to evaluate every agency and every office based on how well they serve the American taxpayer. In addition to performance measures, program evaluations hold a unique role in the process of performance management. In this workshop attendees will review a model for measuring and managing program performance that goes from setting the goals and objectives through using the results to manage change. The model will help you ensure that you are measuring the right things in a way that will provide meaningful feedback. We will discuss the role of program evaluation in this process as well as describe the purpose of program evaluation and the various types of evaluations that can be implemented.
By the end of this workshop attendees will be able to:
• Specify the various types of program evaluation
• Articulate the purpose of a program evaluation
• Understand the differences between various program evaluation designs
• Identify program success or failure in terms of programmatic, departmental and agency goals